Posted 3 months ago
Inbound Tech Process Executive required
AI Summary
Handles inbound technical support calls for US customers, troubleshooting computers, printers, and routers, and sells relevant services and packages.
About this role
Inbound Tech Process Executive required
Adeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
Greeting from Adeeba E Services...!!!
We are hiring for the Inbound Technical Support Process for our Salt Lake Office
Experience: 1year to 5years in Technical support(Computers,Printers and Router support in BPO)
CTC: 1.5Lacs to 2.5Lacs
Location: Kolkata (Saltlake)
Shift: US Shift
Process: Inbound Technical Support.
Job Role:
1. Speaking with customers of US through cold calling and resolving issues by troubleshooting their computers and laptops.
2. Provide them with solutions and sale relevant services and packages.
3. Close calls with proper service and take payments from the authorise gateway
Criteria:
Need Experience in international BPO In Desktop Support
Technical support Sales (outbound/Inbound) experience preferable
Must have good Communication skill
Should have knowledge in call closing and Sales for tech support
Flexible for Night shift
Benefits:
1.Fixed Salary+Incentives
2.Attendance incentives
3.Fixed shift
4.Friendly environment
Additional Information
need good communication skill
flexible for night shift
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.