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Information Technology Systems Engineer SETA
About this role
JOB DESCRIPTION:
SAIC is seeking an Information Technology (IT) based Systems Engineer (SETA) for a position supporting an Intelligence Community (IC) customer. The successful applicant will exhibit flexibility in task execution, provide technical expertise on a variety of Systems Engineering topics (e.g., requirements, configuration management, readiness, verification and validation, etc.) to deliver continuity of effort, demonstrate value-added judgment, and advise the government on program activities. The successful candidate will produce recommendations and deliverables in a thorough, practicable, and consistent manner congruent with the organization's objectives associated with IT infrastructure provisioning.
RESPONSIBILITIES:
The successful candidate must be able to:
- Operate proactively with ability to lead and execute project engagements without direct leadership oversight and/or participation
- Serve as primary customer interface and advocate, affording cross-functional technical and relationship management to ensure mission success while maximizing service adoption. Facilitate meetings and interface with Engineers, Mission Partners, Customers, and Users
- Proactively perform as an organized and dedicated change agent, core to ensuring quality assurance while assisting the culture shift toward standardized IT service deliveries
- Apply project management aptitude and experience to support Government oversight of Desktop Engineering, without performing hands-on technical Desktop Engineering tasks
- Ensure the logical and systematic conversion of product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
- Coordinate and oversee functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software or engineering specifications
- Apply understanding of desktop backend infrastructure, including servers, storage, applications, and relevant security configurations, to inform oversight and recommendations
- Educate consumers on current and upcoming IT service deliveries, changes, and potential impacts to existing capabilities
- Understand relationship between the customer's delivery schedules and IT service roadmaps
- Perform as key Technical Advisor for articulating service requirement gaps to support customer mission architecture
- Provide specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements
- Compose governance, craft process documents, and respond to requests for information
Qualifications
- Must be a U.S. Citizen.
- Must possess and maintain an active Top Secret/SCI clearance with Polygraph.
- Bachelor's degree or higher and five (5) years or more of related experience; Masters and 3 or more years relevant experience.
Demonstrated experience supporting enterprise digital workspace initiatives, including collaboration platforms, messaging, file sharing, virtual desktop infrastructure, and endpoint management
Demonstrated experience supporting IT modernization projects such as legacy system replacement, cloud migration, infrastructure refresh, service improvement, or process modernization
Experience assisting with the planning, coordination, and execution of IT projects, including requirements gathering, schedule and milestone tracking, risk/issue management, testing, and implementation support
Experience preparing and maintaining technical documentation, such as requirements, implementation plans, standard operating procedures, status reports, dashboards, and executive briefings
Ability to translate business/user requirements into technical needs and to communicate effectively with technical teams, end users, vendors, and leadership
Experience operating in a structured IT environment with change management, configuration management, release management, and/or service management processes
Knowledge of cybersecurity principles as applied to enterprise IT services
Strong analytical, organization, and problem-solving skills, with the ability to manage multiple tasks and priorities in a fast-paced environment
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