Infrastructure Analyst III

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

• Assist and provide technical direction to a global team

• Be responsible for project and support task tracking, process execution and metrics for supported technologies

• Provide guidance and recommendations regarding technical processes and procedures

• Identify learning opportunities for global team members through projects and technical tasks

• Participate in a 24 hour, 7 day per week, on-call support rotation

• Respond to support requests received via shared mailbox as needed

• Apply system changes and infrastructure upgrades as needed

• Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment

• Maintain a strong collaborative relationship with business partners in support of business strategies

• Automate tasks through scripting Participate in and/or manage small to medium sized projects desired

Qualifications

Experience in one or more of the following areas:

• Experience configuring Lync Enterprise Server and Lync architecture design

• Experience implementing and supporting Microsoft Lync; including VOIP, and conferencing

• Scripting and/or Coding experience

• Familiarity with change management

• Knowledge and Administration of Windows Servers

A strong candidate will have:

• Global Microsoft Lync deployment experience

• Excellent verbal and written skills

• Global Project management experience

• Experience with PowerBuilder scripting

• Degree in an Information Technology, Engineering discipline or equivalent experience.

Additional Information

To know more on this position or to schedule an interview please contact:

Elaine Locsin

(973) 867-0440