Infrastructure Monitoring Engineer
Greater Manchester, , United KingdomRemote
AI Summary
An Infrastructure Monitoring Engineer monitors multiple infrastructure monitoring systems, tunes alerts, triages and escalates issues, and builds or refines monitoring processes and automated solutions.
About this role
Infrastructure Monitoring Engineer
My client in Greater Manchester has a contract requirement for a Infrastructure Monitoring Engineer.
They are looking for someone with the ability to monitor multiple infrastructure monitoring systems? Are you someone who can help develop the operational procedures for triage and escalation of issues?
If so, we are looking for a contract Infrastructure Monitoring Engineer to work in our Infrastructure and Programmes stream for at least the next six months. You will be working directly with our Head of Infrastructure and Platforms.
Key Accountabilities:
• You will be tuning the alerts for correct baseline configuration
• You will be responsible for the triage of alerts and escalation to service owners
• You will enhance and build current and/or new monitoring systems
• You will create and/or refine the monitoring and triage processes
• Experience in working on Agile projects is an advantage
• You will manage and mitigate risks and issues
• You will work closely with key team members to instil best practices
• You will work closely with the Head of Infrastructure and Programmes to ensure IT objectives are achieved
• Previous experience with monitoring IT production systems is essential
• Experience of troubleshooting issues is also essential
• Documenting and improving processes
• You will have experience in developing automated solutions for manual processes using the available tools and/or scripts
• You must have experience of PRTG and Azure insights and ideally experience of App Dynamics
Performance Competencies
• Teamwork – You will contribute actively to an environment in which colleagues work cooperatively with each other.
• Agile – Experience of Agile Scrum methodology is an advantage.
My client is very flexible around working hours and is open to some home working each week for the right candidate
Skills
AgileApp DynamicsAutomated SolutionsAzure InsightsEscalation ProceduresIT Production SystemsMonitoring SystemsPRTGScriptingTriage
