Infrastructure Systems Engineer III
NoidaOn-site
AI Summary
The role supports middleware and Linux-hosted applications, including release fixes, incident and problem management in ServiceNow, change management participation, and on-call response. The analyst also communicates with end users to capture and resolve application tickets.
About this role
Job Description:
|
Middleware Knowledge is a must with having Tomat , Apache and strong linux application support analyst with middleware experience 4 to 7 years of experience is required |
| Understanding of Web Request on above Web Servers |
| Would be required to support release application fixes and major/minor releases |
| Need to possess diagnosing and solving software faults skill |
| Responsible to report and track post product bugs, fixes and enhancement related along with product development team |
| Responsible to work on updating incident, remediation task, Problem root cause analysis task in ServiceNow application |
| Required to participate in Change management activities |
| Should possess ability to communicate with end users and capture tickets/incidents related to application over phone/IM |
| Should be available for on-call support as needed |
| Responding to callouts in a timely fashion |
| Requirements: |
| BE Computer Science or related technical degree or work experience |
| Should have experience on working on highly available system either in on-premise hosting or cloud hosting model. |
| Strong communication skills and active listening |
| Strong teamwork ethic – willing to jump in to assist others |
| Accountability, Ownership and Commitment to quality and deadlines |
| An independent worker who will take the initiative to ensure goals are met |
| Ability to work under pressure with changing objectives and deadlines |
| Creative problem solver with strong analytical skills |
|
Highly reliable and organized with strong attention to details, with ability to concurrently manage multiple tasks Willing to work in shifts and weekends |
Skills
ApacheApplication SupportChange ManagementHighly Available SystemsIncident ManagementLinuxMiddlewareProblem ManagementRoot Cause AnalysisServiceNowTomcatWeb Servers
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.