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Richards Building Supply

Posted 4 months ago

Open

Inside Sales

Poughkeepsie, NYOn-siteFull-time

AI Summary

Inside Sales Representative at Richards Building Supply handling inbound and outbound customer interactions, acting as a trusted advisor, processing orders, and collaborating with outside sales.

About this role

Are you passionate about delivering exceptional customer experiences and growing your career in sales?
Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Why Join Us?

  • Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
  • Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
  • Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
  • Top-Tier Benefits:
  • Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
  • Additional voluntary benefits, including disability coverage and accident insurance.
  • Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
  • Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.

    • What You'll Do:

  • Act as a trusted advisor to customers, helping them find the right products for their projects.
  • Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
  • Collaborate with Outside Sales reps to drive sales and resolve customer needs.
  • Process orders, track inventory, and coordinate product transfers to meet customer demands.
  • Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
  • Maintain accurate records, process payments, and ensure seamless order fulfillment.

    • Requirements:

  • 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
  • Strong computer skills (Microsoft Office, CRM experience a plus!).
  • Ability to multitask in a fast-paced environment.
  • Industry knowledge is a plus—but we’re happy to train motivated candidates!
  • Spanish-speaking skills are a strong advantage but not required.
  • Willingness to travel overnight (up to 10%).

    • Skills

    CRMMicrosoft Office

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