Inside Sales Specialist (Enterprise Support) - FTC 1 year
AI Summary
A Inside Sales Specialist (Enterprise Support) supports the Public Sector sales team by managing pipeline, qualifying opportunities, coordinating internal sales activities, and preparing documentation to progress deals and improve customer satisfaction.
About this role
Reporting:
Public Sector Sales Manager
Focus:
Internal sales support for enterprise team and Help improve customer satisfaction & retention.
Goals:
Support team pipeline progression. Improve deal velocity, accuracy and customer responsiveness.
IMPORTANT:
What will you do:
•Support the Public Sector sales team by helping manage pipeline, qualify opportunities, and maintain accurate CRM records across shared accounts.
•Coordinate internal sales activities including quote generation, bid administration, order progression, and customer follow-up.
•Work closely with territory owners and channel partners to progress opportunities and ensure timely responses to customer and partner requests.
•Help prepare proposals, RFI/RFP responses, renewal paperwork, and other sales documentation for Public Sector opportunities.
•Partner with Sales Engineers, Customer Success, Deal Desk, and other internal teams to keep opportunities moving efficiently through the sales cycle.
•Maintain consistent customer and partner communications, ensuring high responsiveness and professional follow-through.
•Track key actions, deadlines, and dependencies across active opportunities to support forecast accuracy and on-time deal execution.
•Build knowledge of Public Sector buying processes, framework routes, and customer requirements to support the wider team effectively.
What you will bring:
• Organisation and attention to detail: Able to manage multiple actions, deadlines, and stakeholders with accuracy and consistency.
• Drive and reliability: Takes ownership of tasks, follows through, and supports the team with a strong sense of urgency.
• Communication skills: Communicates clearly with customers, partners, and internal teams, and builds credibility through responsiveness and professionalism.
• Learning mindset: Eager to develop sales knowledge, understand Public Sector procurement, and grow within a collaborative team environment.
