Install Coordinator

Yellowstone Local is proud to represent Airtronics, a Hickory company and an industry leader in HVAC and clean heat solutions.

If you know how to keep crews moving, customers informed, and a packed HVAC installation schedule under control when plans change fast, Airtronics wants you on the team.

What's in it for You?

• Competitive pay: $30–$38 per hour, depending on experience

• Full-time, on-site position

• Non-exempt role with overtime opportunities

• Medical, dental, and vision insurance through UnitedHealthcare

• 401(k) with company match

• Paid vacation, sick time, and holidays

• Paid training and weekly classes at an in-house training center

• Company-sponsored certifications

• Career growth opportunities into install management, operations leadership, or centralized services

• Opportunity to build your career with a growing clean heat and HVAC company serving New York City and the Northeast

Why You’ll Love It Here

• Join a values-driven team that puts employees first, treats people with respect, delights customers, raises the bar, and gets things done.

• Your work has a direct impact on HVAC installation efficiency, crew productivity, and the customer experience.

• You'll have the support and training to sharpen your scheduling, dispatching, HVAC operations, and project coordination skills.

• Work with sales, installation managers, warehouse teams, field crews, and homeowners, giving you visibility across the entire installation process.

• Build a long-term career with opportunities to advance into HVAC operations and leadership roles.

• Be part of Airtronics' mission to expand high-quality clean heat installation and service throughout the Northeast.

Your New Role

This is a full-time, on-site position supporting Airtronics' HVAC and clean heat installation operations. You’ll:

• Own the HVAC installation calendar from sold job through completed installation.

• Build and manage installation schedules, assign technicians and crews, balance workloads, and sequence multi-day HVAC installations efficiently.

• Respond quickly to weather disruptions, equipment or parts delays, staffing changes, and other scheduling conflicts by reassigning and rescheduling jobs.

• Keep customers and field teams informed whenever schedules or arrival windows change.

• Maintain accurate job statuses, crew assignments, scheduling information, and customer notes within CRM and scheduling systems.

• Track scheduling KPIs, including on-time starts, crew utilization, and completed installations.

• Confirm installation details with homeowners, including arrival windows, site preparation requirements, and what to expect during the HVAC installation.

• Serve as a key customer contact from the time a job is sold through installation completion and follow-up.

• Coordinate HVAC equipment, materials, permits, and delivery readiness with warehouse and installation management teams.

• Communicate daily with sales, warehouse, installation managers, and field crews to keep office and field operations aligned.

• Help develop and follow installation coordination, dispatching, scheduling, and operational best practices.

• Perform other duties as assigned.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Requirements

• 3–5+ years of scheduling, dispatching, project coordination, or related operations experience

• HVAC, plumbing, electrical, construction, or skilled trades experience strongly preferred

• Ability to coordinate multiple field crews and manage a high volume of active installation jobs and changing priorities

• Strong verbal and written communication skills for working with customers, technicians, installers, sales teams, warehouse staff, and management

• Strong computer skills with the ability to quickly learn CRM, dispatch, and scheduling software

• ServiceTitan experience is a plus

• Strong attention to detail and accurate data-entry skills

• Ability to remain composed, make timely decisions, and adjust schedules when weather, materials, equipment, or staffing affect operations

• Reliable and punctual with the ability to follow established processes in a fast-paced HVAC environment

• Bilingual English/Spanish communication skills are a plus

• Full-time, in-office availability required

• Ability to work within limited PTO availability during the peak summer season from June through August

• Commitment to Airtronics' core values and a customer-focused, results-oriented approach

Airtronics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow