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Posted 2 days ago

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Intake & Business Development Specialist

TürkiyeRemoteContract

AI Summary

Acts as the first point of contact for prospective clients, conducting intake interviews in English and Turkish, qualifying leads, scheduling consultations, and following up to convert inquiries into retained clients.

About this role


About the role

  • We are currently seeking a highly motivated and professional Intake & Business Development Specialist to join our dynamic team. This remote position is ideal for a candidate who is fluent in Turkish and English and has a strong interest in our areas of practice.
  • Working hours for this role are between 09:00 and 17:00 according to the Central Time Zone where our office is open, which corresponds to 17:00 in the evening and 01:00 in the morning Turkey time.

What you'll do

  • Serve as first point of contact for prospective clients across phone, email, and messaging channels in English and Turkish
  • Conduct structured intake interviews to assess case type, urgency, and eligibility for our services
  • Qualify leads, route them to the correct practice area, and where appropriate, close: present our services, handle objections, and secure the retainer
  • Schedule consultations with attorneys and manage follow-up so no qualified lead goes cold
  • Maintain accurate, complete records in our CRM (HubSpot) for every inquiry and touchpoint
  • Coordinate daily with attorneys and the sales team on lead status, scheduling, and handoffs

How Success Is Measured:

  • Speed to first response on new inquiries
  • Inquiry-to-consultation conversion rate
  • Retainer conversion rate on leads handled end-to-end
  • Data completeness and accuracy in CRM

Qualifications

  • Bachelor's degree in a related field
  • Fluency in both English and Turkish is a must, with strong verbal and written communication skills in both languages.
  • Strong research and communication skills
  • Proficiency with office software and the ability to quickly learn and navigate new systems.
  • Exceptional organizational skills with the ability to manage multiple tasks efficiently.
  • Ability to adapt to changes and work effectively in a remote work environment.
  • Interest in sales, business development, and/or legal services
  • Proactive, curious, and eager to learn
  • Comfortable working independently in a remote environment; however, occasional participation in company events or client meetings based in İstanbul may be required

Why Join Us?


  • Work directly with experienced intake and business development professionals and gain real-world insight into legal services marketing
  • Develop your strategic thinking and communication skills in an international business context
  • Contribute meaningfully to an ambitious, fast-growing firm with strong ties to both the U.S. and Turkish legal markets


About OguzLaw

  • We are Oguz Law, a successful and empowering law firm based in California. We provide services in immigration, personal injury, corporate, and trademark law in the United States.
  • As a leading San Francisco Bay Area-based law firm, we cover all cities in California, from Concord and San Jose to Lafayette, San Diego, Los Angeles, and Walnut Creek. Beyond our location, we offer our services on a global scale, reaching clients not only across the United States but also in various international locations.
  • Oguz Law is focused on making our clients’ American dreams come true with our professional team of nearly 90 experienced legal professionals. As a multicultural and multilingual team, we are committed to supporting our clients through accessible, inclusive, and collaborative legal services. By leveraging technology and innovation in everything we do, we provide efficient and tailored assistance for our clients’ needs.
  • To define our services, we specialize in helping entrepreneurs and immigrants start and structure successful ventures and support immigrants seeking a fresh start in the U.S. or justice after an injury. Moreover, we handle global hiring and fundraising, assist immigrants in smoothly completing visa processes, and lead business owners in navigating intellectual property matters safely. Committed to forward-looking, results-oriented solutions, we customize our approach to address our client’s unique goals and needs, representing the interests of foreign and domestic businesses, entrepreneurs, investors, and immigrants in the legal environment of the United States.


Skills

CRMEnglishHubspotMicrosoft OfficeTurkish

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