Posted 26 days ago
Intake Specialist
San AntonioOn-siteFull-time
AI Summary
Caring Hub Specialist at Sunny Day Senior Services handles incoming calls, texts, and emails to connect families and job applicants with support, schedules consultations, updates records, and coordinates with branch staff.
About this role
Caring Hub Specialist
San Antonio, Texas
Monday–Friday
8am-5pm
Must work in office 1 day per week
Be the friendly voice that makes a difference.
We're looking for a caring, organized, and professional Caring Hub Specialist to connect families and job applicants with the support they need.
What You'll Do
- Answer incoming calls.
- Respond to calls, texts, and emails.
- Schedule client consultations and interviews.
- Enter and update information accurately.
- Follow up with clients and applicants.
- Communicate with branch staff.
- Support reports and daily team goals.
What You Bring
- Excellent customer service and phone skills.
- Strong verbal and written communication.
- Good computer and Microsoft Office skills.
- Ability to multitask and stay organized.
- Caring, empathetic, and professional approach.
- Basic medical terminology is a plus.
Requirements
- 18 years or older.
- Read, write, and speak English.
- Reliable transportation.
- Accurate typing and data entry.
- Professional, positive, and dependable.
Schedule
Monday–Friday | 8am-5pm
Hours may vary.
Must be able to work in the office at least 1 day per week.
Why Join Us?
Make a difference every day while helping families find care and connecting great people with our team.
Apply today and become the caring voice that makes a difference.
Skills
Basic Medical TerminologyCRM (implied)Data EntryMicrosoft OfficePhone SupportTyping
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.