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Caring Senior Service logo

Posted 26 days ago

Open

Intake Specialist

San AntonioOn-siteFull-time

AI Summary

Caring Hub Specialist at Sunny Day Senior Services handles incoming calls, texts, and emails to connect families and job applicants with support, schedules consultations, updates records, and coordinates with branch staff.

About this role

Caring Hub Specialist

San Antonio, Texas
Monday–Friday

8am-5pm
Must work in office 1 day per week

Be the friendly voice that makes a difference.

We're looking for a caring, organized, and professional Caring Hub Specialist to connect families and job applicants with the support they need.

What You'll Do

  • Answer incoming calls.
  • Respond to calls, texts, and emails.
  • Schedule client consultations and interviews.
  • Enter and update information accurately.
  • Follow up with clients and applicants.
  • Communicate with branch staff.
  • Support reports and daily team goals.

What You Bring

  • Excellent customer service and phone skills.
  • Strong verbal and written communication.
  • Good computer and Microsoft Office skills.
  • Ability to multitask and stay organized.
  • Caring, empathetic, and professional approach.
  • Basic medical terminology is a plus.

Requirements

  • 18 years or older.
  • Read, write, and speak English.
  • Reliable transportation.
  • Accurate typing and data entry.
  • Professional, positive, and dependable.

Schedule

Monday–Friday | 8am-5pm

Hours may vary.

Must be able to work in the office at least 1 day per week.

Why Join Us?

Make a difference every day while helping families find care and connecting great people with our team.

Apply today and become the caring voice that makes a difference.

Skills

Basic Medical TerminologyCRM (implied)Data EntryMicrosoft OfficePhone SupportTyping

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