Posted 4 days ago
Integration Solutions Manager (f/m/d)
BangkokOn-siteFull-time
AI Summary
Manages and supports integration projects across the full delivery lifecycle for logistics and freight forwarding systems, translating business requirements into technical specifications and coordinating between stakeholders, developers, and external partners.
About this role
What You Can Expect:
Requirements Engineering & Technical Specification
- Manage and support integration projects throughout the full delivery lifecycle, from requirements gathering to go-live
- Gather, align and translate business requirements into technical specifications and user stories
- Define integration logic, data mappings, transformation rules, and interface specifications (APIs, XML, EDI, event-based integrations)
- Define acceptance criteria and ensure successful delivery and go-live of integration solution
System Integration & Data Mapping
- Design and support integration flows between logistics systems in collaboration with solution architects and development teams
- Maintain and enhance data mappings between TMS, ERP, and external platforms
- Ensure consistent and accurate transformation of logistics data (e.g. shipments, milestones, bookings, tracking events)
- Align integration solutions with end-to-end freight forwarding processes across air and ocean freight, including pre- and on-carriage
Stakeholder & Domain Collaboration
- Act as the key interface between business stakeholders, IT development teams, and external partners
- (customers and service providers)
- Collaborate closely with TMS domain owners, Operations, Key Account Management, and Operational Excellence teams
- Support cross-functional alignment throughout the integration lifecycle
- Communicate progress, risks, dependencies, and decisions to all relevant stakeholders
Testing, Release & Operational Support
- Support system integration testing (SIT) and user acceptance testing (UAT)
- Coordinate testing activities with business and technical teams
- Support incident resolution and production issue handling (2nd level support where required)
- Ensure smooth transition of integrations into operational environments · Support release readiness and go-live coordination for integration projects
What You Bring:
- Degree in Logistics, Supply Chain Management, Information Systems, or a related field
- 4+ years of experience in integration management, IT delivery, or project management within freight forwarding or logistics environments
- Good understanding of end-to-end freight forwarding processes across air and ocean freight, including pre-and on-carriage activities
- Hands-on experience with Transport Management System (TMS)
- Solid knowledge of system integration concepts (APIs, XML, EDI, event-based architectures) and data-driven process flows. Postman experience is a strong plus
- Experience in translating business requirements into technical specifications, data mappings, and development-ready user stories
- Ability to manage and coordinate integration delivery initiatives end-to-end
- Strong stakeholder management skills across business, IT, and external partners
- Structured, analytical, and solution-oriented mindset
- Eager to learn, take ownership, and drive initiatives forward
- Collaborative team player who thrives in a dynamic environment
- Strong communication skills in cross-functional and international environments, engaging with stakeholders at all levels
- Fluent in English; German is a strong plus
Skills
Acceptance CriteriaAPIsData MappingEDIERPEvent-based ArchitecturesIntegration TestingPostmanRequirements EngineeringSITTMSUATUser StoriesXML
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.