Intern, Cloud Optimisation & Governance

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The intern will support the Group IT Ops Services, Finance & FinOps team in delivering accurate and timely cost reporting, preparing monthly FinOps meeting materials, and maintaining Power BI dashboards. The role provides practical exposure to Cloud financial management, data analytics, reporting automation, and the use of artificial intelligence to improve data quality, analysis, and business insights.

Responsibilities include, but are not limited to, the following:

• Assist in preparing monthly cost reports, including actual-versus-budget, forecast, trend, variance, allocation, and consumption analysis.
• Collect, consolidate, validate, and reconcile data from multiple sources to support accurate and timely reporting.
• Maintain and enhance Power BI datasets, data models, dashboards, visualisations, refresh schedules, and supporting documentation.
• Investigate data-quality issues and work with relevant stakeholders to resolve gaps, anomalies, and inconsistencies.
• Prepare monthly FinOps meeting materials, including management summaries, key cost drivers, optimisation progress, risks, decisions required, and action tracking.
• Support follow-up activities from FinOps meetings by updating action logs, coordinating inputs, and monitoring agreed deliverables.
• Apply data analytics and AI-enabled tools to identify trends, anomalies, automation opportunities, and actionable cost insights, subject to company policies and review requirements.
• Assist with process improvement and automation initiatives for recurring reports, data preparation, and dashboard maintenance.
• Maintain clear working files, data definitions, procedures, and audit-ready supporting records.
• Perform other analysis and reporting tasks assigned by the Group IT Ops Services, Finance & FinOps team
• Work collaboratively with Finance, technology teams, and Local Business Units to gather data, validate findings, and prepare reporting materials.
• Communicate findings clearly through concise written summaries, dashboards, presentation slides, and verbal update.
• Good command of spoken and written English, with the confidence to ask questions and clarify data requirements.

Experience:

• Currently pursuing a bachelor’s degree or equivalent qualification in Data Analytics, Data Science, Artificial Intelligence, Computer Science, Information Systems, Finance, Business Analytics, or a related discipline.
• Preferably has an academic, project, or practical background in data analytics and artificial intelligence.
• Hands-on knowledge of Microsoft Power BI, including data transformation, data modelling, dashboard design, and report publishing.
• Strong proficiency in Microsoft Excel; knowledge of Power Query, Python, or other analytics tools is an advantage.
• Basic understanding of data visualisation, data quality, statistics, and analytical problem-solving.
• Interest in Cloud technology, FinOps, technology cost management, budgeting, forecasting, and cost optimisation.
• Available for the 6 months internship duration required by the hiring programme and able to work from Kuala Lumpur, Malaysia, in accordance with company arrangements.

Special skills:

• Analytical mindset with attention to detail and a strong commitment to data accuracy.
• Ability to translate data into clear insights and management-ready visualisations.
• Curiosity and willingness to learn Cloud cost concepts, FinOps practices, and new digital tools.
• Responsible use of AI tools, with awareness of confidentiality, data protection, validation, and human-review requirements.
• Good organisational and time-management skills, with the ability to manage recurring monthly deadlines.
• Self-motivated, collaborative, adaptable, and comfortable working in a regional or multinational environment.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.