Posted 28 days ago
Intern, MICE Logistics and Business Service
AI Summary
Intern supporting MICE logistics and business services at Marina Bay Sands, handling property management systems, guest requests, equipment, administrative reporting, business centre operations, meeting room bookings, courier shipments, cash transactions, WSH compliance, waste management, and on-site logistics.
About this role
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Competent with operating property management system.
Works closely with the respective team managers and other related departments to ensure guests’ requests are followed through.
Handle various equipment.
Perform administrative duties as requested.
Prepare daily, weekly, and monthly reports.
Process guest requests and in the event, if the request is not directly related to his/her area of capacity, the request must be owned and forwarded to the appropriate department.
Attend scheduled departmental meetings and daily briefings as required.
Contribute ideas to improving the operations of MICE - LBS.
Business Centre and Mail & Package Ops:
Opening and closing of the Business Centre, Mail & Package Centre, and Mailroom.
Manage meeting room bookings.
Provide secretarial support.
Manage courier shipment and consignments
Handle cash and credit card transactions.
LBS Workplace Safety and Health (WSH)
Establish and observe WSH / fire safety compliance and Safe Management Measures (SMM) in MICE.
Reporting of WSH / fire safety violations.
Conduct quarterly WSH training.
Safety induction briefing for events in MICE.
Support ISO45001 certification.
MICE Waste Management Ops:
Manage cleaning, sanitizing and disinfection for events, exhibitions, trade shows and special events in Expo Halls and Ballrooms.
Recycling and sustainability initiatives.
Provision of skips and compactors for events.
Support ISO20121 certification.
Logistics and MICE Service Ops:
Hiring of equipment.
On-site handling.
Traffic management procedures.
Vehicle entry permit via ServiceNow.
Reporting and monitoring of structural defects/faults.
Manning of loading/unloading dock.
Manage lift holdings schedule for VIP/artistes. Attend to medical or non-medical cases within MICE.
Briefing of contractors to ensure all house rules are always adhered to.
Job Requirements
Education & Certification
Applicant must be a full-time matriculated student
Minimum commitment of 6 months.
Internship must contribute to school graduation requirements.
Experience
No experience required as training will be provided
Other Prerequisites
Excellent guest relations and communication skills.
Pays attention to details and have strong customer service skills.
Able to work with minimum supervision.
A team player and takes initiative to assist other Team Members when required.
Well-groomed and professional disposition.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Skills
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