Intern - Office Experience and Facilities Winter 2027

The Office Experience & Facilities Intern supports the Office Experience team by assisting with facilities operations, workplace projects, office administration, and workplace planning initiatives. The role offers hands-on exposure to corporate facilities management, project coordination, workplace strategy, vendor management, and office operations within a fast-paced financial services environment.

A key focus of this role will be supporting major workplace initiatives, including the completion and ongoing optimization of the 25 Ontario office environment, while ensuring day-to-day facilities operations are delivered efficiently and effectively.

Facilities Operations & Workplace Management

• Assist with daily facilities operations across the office portfolio, ensuring workspaces, meeting rooms, and common areas are maintained to organizational standards.
• Conduct workplace inspections and facility walkthroughs to identify maintenance, cleanliness, safety, and operational concerns.
• Coordinate service requests with building management, contractors, and vendors and track issues through to resolution.
• Assist with inventory management of workplace supplies, furniture, equipment, and storage areas.
• Support desk, locker, and space management initiatives.
• Maintain facilities documentation, inventories, floor plans, asset records, and workplace databases.
• Assist with health and safety inspections, emergency preparedness initiatives, and compliance activities.
• Responsible for providing general support and completing miscellaneous tasks and projects as needed.
• Performs other duties as assigned.

Project Coordination & 25 Ontario Readiness

• Support workplace projects including office moves, restacks, renovations, occupancy planning, and workplace improvement initiatives.
• Assist the Office Experience & Facilities team with the successful completion of the 25 Ontario workplace transformation and ongoing post-occupancy activities.
• Coordinate project documentation, meeting notes, action logs, schedules, and stakeholder communications.
• Conduct furniture and workspace audits and assist with move planning activities.
• Assist with vendor coordination, project tracking, deficiency management, and project closeout activities.
• Support floor plan reviews, workplace utilization exercises, seating assignments, and workplace readiness assessments.
• Assist with collecting project data, preparing reports, and monitoring project milestones.

Administrative Support

• Assist with invoice tracking, purchase requisitions, procurement documentation, and vendor records.
• Support mailroom operations, courier coordination, filing, scanning, and records management.
• Maintain spreadsheets, dashboards, service logs, project trackers, and departmental reports.
• Assist with presentation development and creation of workplace documentation, guides, and procedures.
• Support project-based opportunities that align with the intern’s relevant academic program, skill set, and learning objectives, where applicable.
• Provide administrative support for department initiatives and special projects as required.