Intern - Risk & Quality (June/July 2026 Intake)

1. Process Enhancement &Digitalisation

• Assistin reviewing and understanding existing Risk & Quality processes, workflows, and controls.
• Support documentation of current ("as-is") and future-state ("to-be") processes through process maps and SOPs.
• Identifyopportunities for process simplification,standardisation, and efficiency improvements.
• Support automation and digital workflow initiatives to reduce manual effort and enhance controls.

2. AI & Technology Enablement

• Support the development, enhancement, and maintenance of AI-enabled tools such as chatbots or co-pilot agents.
• Assistin structuring, curating, andmaintainingRisk & Quality policy content for AI or digital solutions.
• Perform basic testing, validation, and user experience checks on AI or digital tools.
• Assistin exploring the application of AI, analytics, or low-code tools to improve policy navigation and compliance.

3. Governance, Change & Enablement

• Support governance and change management activities related to R&Q transformation initiatives.
• Assistin preparing user communications, guides, and training materials for new processes or tools.
• Help gather user feedback, track issues, and support continuous improvement initiatives.
• Provide general project support, including status tracking, documentation, and presentation preparation.

Key accountabilities

• Conduct research on transformation best practices.
• Support project planning, execution, testing, and documentation activities.
• Prepare working papers, dashboards, trackers, and presentation materials for stakeholders.
• Collaborate with Risk & Quality team members, technology teams, and business users.
• Perform ad-hoc analysis and tasks to support transformation initiatives.