Internal Business Analyst (Operations, Process Improvement & Automation)

We're hiring a motivated internally facing Business Analyst to learn how CompassX actually runs — across Consulting Operations, Sales, Talent, and more — by getting hands-on with the work itself, then using that ground-level view to identify what's inefficient, recommend a better way, and build it.

This isn't a role where you sit outside the work and hand off recommendations to someone else. You'll learn our processes from the inside, spot where they break down, bring forward a clear fix, and then help make it real. As a small firm, you'll get exposure across nearly every function — no task is too small or too big. It's a high-visibility role with direct exposure to firm leadership from day one.

What You'll Do

Get hands-on across teams - Consulting Operations, Sales, Talent, and beyond - to genuinely understand how work moves before trying to change it.

Identify where processes are inefficient, inconsistent, or breaking down, and diagnose why.

Bring forward clear, practical recommendations for how to fix what's broken or slow.

Build and implement the fix yourself — whether that's a new process, a piece of documentation, or a lightweight automation.

Document how key processes work, so decisions and institutional knowledge don't live only in one person's head.

Partner with leadership and team leads across functions to understand priorities and turn them into real, working improvements.

Use CRM, spreadsheets, and lightweight automation/AI tools (e.g., Zapier, Make, Claude, Gemini, Google Apps Script) as needed to bring recommendations to life.

What You'll Bring

Why CompassX

A front-row seat to how a consulting firm builds its from the ground up. You'll help shape it, not just execute someone else's playbook.

Direct, regular access to firm leadership and real ownership over a function they depend on.