Internal Sales Administrator

Key Responsibilities

• Ensure all phones are answered in a timely manner, and enquiries recorded.
• Raise quotations and price them within the tolerances agreed by the TSM responsible for the area.
• Add relevant notes to enquiries detailing any correspondence with the customer.
• Process order acknowledgments when POs received and confirm via notes on Excalibur.
• Administration of the Cash Sales Process including the recording of the data for the Purchase Ledger Team.
• Generate weekly reports for the Area Sales Manager, reporting key sales data and any significant enquiries.
• Actively seek and identify opportunities to sell additional products and upsell on the initial enquiry received.
• Work pro-actively to identify new or declining customers, sites and opportunities.
• You may on occasion be required to cover other departments.

Skills, Knowledge & Expertise

• Focus on the customer relationship – maintain good customer relations and actively build new ones
• Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects
• Peruse personal development of our product range
• Effective time management, adhering to administrative policies and procedures
• Attention to detail to ensure sales data produced is accurate

Benefits