IT Associate

Office Location: Alexandria, VA (4 days per week in the office)

Accrete is an agentic managed services company: an AI workforce that does high-stakes, judgement-heavy work for government and enterprise clients — at the economics of software, not labor.

At the core is Accrete’s Knowledge Engine, a dynamic context graph that captures an organization’s tacit knowledge, resolves data across silos, and builds a living, auditable ground truth. Expert agents reason against that ground truth to act on complex, high-stakes decisions — not just answer questions about them.

From national security to commercial operations, Accrete delivers the work on one platform, with unlimited expert agents and expert judgement.

About the Role

Accrete is seeking an IT Associate to serve as a cross-functional member of our IT, Cybersecurity, and Accrete AI Government (AAIG) teams. Based in our Alexandria, Virginia office, this role will provide hands-on IT support while also assisting with cybersecurity operations, government security requirements, and CMMC compliance.

The associate will work closely with the broader IT and Cybersecurity teams while serving as an onsite point of contact for the AAIG team. This role is ideal for an early-career professional who wants experience across IT operations, security, compliance, and government-focused environments.

What You’ll Do

• Serve as a cross-functional partner between the IT, Cybersecurity, and AAIG teams.
• Act as an onsite IT and security point of contact for the Alexandria office.
• Provide day-to-day IT support while assisting with cybersecurity monitoring, incident response, access management, and vulnerability remediation.
• Coordinate with the Cybersecurity team to implement and maintain security controls.
• Support the AAIG team with government-specific IT, security, and compliance requirements.
• Assist with CMMC and NIST 800-171 evidence collection, documentation, access reviews, and audit preparation.
• Help ensure the Alexandria office, systems, devices, and employees meet applicable requirements for handling CUI.
• Escalate technical, cybersecurity, or government-compliance issues to the appropriate team.
• Participate in projects that may involve IT operations, cybersecurity, physical security, compliance, or government customers.

What We’re Looking For

• 1–3 years of experience in IT support, systems administration, or junior security roles
• Strong fundamentals in:
  
  • Windows and macOS administration
  • Networking basics (VPNs, firewalls, Wi-Fi)
  • Endpoint security and device management
• Interest in cybersecurity, compliance, and regulated environments
• Ability to work onsite and support in-office teams
• Strong attention to detail and willingness to follow documented procedures
• Clear communicator who can work with both technical and non-technical users
• Comfortable working across multiple functions, including IT, Cybersecurity, and government operations.
• Ability to understand where an issue belongs, coordinate with the appropriate team, and follow it through to resolution.
• Interest in developing experience across IT operations, cybersecurity, compliance, and government-focused work.

Nice to Have

• AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, CompTIA Security+, or a similar entry-level certification.
• Basic understanding of AWS and Azure cloud environments, including identity and access management, logging, security monitoring, and least-privilege access.
• Familiarity with cloud and security tools such as AWS Security Hub, Inspector, GuardDuty, Macie, Wiz, and CrowdStrike.
• Experience with endpoint and mobile device management platforms such as Jamf and Microsoft Intune.
• Exposure to identity platforms such as Okta, Microsoft Entra ID, or AWS IAM.
• Familiarity with device provisioning, patching, vulnerability remediation, asset management, and basic security-alert triage.
• Exposure to CMMC, NIST 800-171, CUI handling requirements, or other government and regulated security frameworks.
• Experience supporting security audits, gathering compliance evidence, or maintaining IT and security documentation.

Why This Role Matters

This role ensures that Accrete’s people, office, and systems meet the security standards required to support government work. You’ll help protect sensitive data, keep teams productive, and gain hands-on experience in IT and security operations that are difficult to get early in your career.

Salary Range: 75k-90k

The salary range provided reflects the estimated compensation for this role based on the expected qualifications and experience level. The final offer may vary depending on factors such as skills, experience, and alignment with role requirements.

Core Values & Expectations:

Impact

You take full ownership and accountability for your work, consistently seeing projects through from inception to completion with a strong bias for action. Proactively identifying challenges, you drive solutions rather than waiting for direction, and hold yourself and others to the highest standards for delivering results. With strategic thinking and a problem-solving mindset, you make informed decisions leveraging data and expertise, always looking for ways to improve processes, optimize workflows, and enhance outcomes beyond your immediate responsibilities.

Collaboration

You work seamlessly across teams, prioritizing shared goals and team success over individual credit. Engaged listening and open, candid communication are at the heart of your approach, ensuring alignment and synergy throughout the organization. You value diverse perspectives, seeking input from others to drive better results. By treating colleagues with respect and professionalism, you help build a culture of trust, supporting each other through challenges, celebrating successes, and constructively addressing conflicts to strengthen relationships and improve outcomes.

Passion for AI & Innovation

You are deeply excited about the transformative potential of AI and committed to contributing to a company shaping the future of work. With curiosity and a growth mindset, you continuously seek to learn, adapt, and stay at the forefront of new developments. Your enthusiasm for innovation drives you to explore new ideas, challenge the status quo, and find creative solutions that deliver meaningful impact. You approach your work with energy and a desire to advance both technology and the way we work.

Company Benefits

• Competitive Salary: Aligned with experience and market standards
• Comprehensive Insurance: Health, dental, and vision coverage for you and your family
  401(k) Plan: Build your financial future with our retirement savings plan
• Flexible PTO & Hybrid Work: Take time off when needed and enjoy remote flexibility per company guidelines
  Growth & Development: Access professional learning opportunities and career advancement support
  Onsite Perks: Enjoy catered lunches, snacks, and a fully stocked kitchen
• Team Bonding: Company-sponsored happy hours and social events to connect and unwind