IT Business Analyst Data Driven Saas

Title: IT Business Analyst Data Driven Saas - Fuku

URL Source: https://apply.workable.com/j/B938104074

Markdown Content: IT Business Analyst (Data Driven SaaS)

Location: KL Bangsar South (Hybrid)

Company: EU Data SaaS Company

Why You Should Apply

• Work with the latest technology in a data-driven, AI-enabled European company serving enterprise customers.

• Collaborate with a team of data engineers, scientists, and analytics engineers, providing opportunities for learning and professional growth.

• Make a direct impact by engaging with end customers to understand their strategic goals and translating these into actionable steps for the Product Manager.

Key Responsibilities

• Ensure data operations and quality, recognizing that good data input leads to valuable insights.

• Track customer usage and utilization, providing support during onboarding and training.

• Deliver first-level technical and functional customer support.

• Assist with customer onboarding, training, and data integration to ensure customer success.

• Develop dashboards and data visualizations for both internal and external stakeholders.

Requirements

• Proficiency in SQL and Python for data transformation, cleaning, and preparation.

• Comfortable communicating with new customers, including those who are non-technical or new to the product.

• Strong storytelling skills, with the ability to turn data into clear, commercially actionable insights.

• Suitable backgrounds include Data Analyst, IT Business Analyst, or Customer Success roles within data-driven product companies.

About the Company & Team

• Clear career path into Data Analytics, Data Consultant, or Product Owner roles.

• Funded SaaS technology/product company with a niche product and a large customer base.

• Opportunity to work with global customers, with a European head office and a Malaysian engineering hub.

How to Apply

• Click the “apply” button. You may submit your CV or share your LinkedIn profile—just send what you have.

• The recruiter is available to provide more information before you apply.

• Every applicant or enquiry will receive a reply.

Additional Notes

• Employment passes, work visas, or relocation support are not provided.

• Only candidates with work rights in Malaysia will be considered.