Posted 4 months ago
IT Call centre support
AI Summary
Provides IT call centre support, handling tickets, password resets, Active Directory, and network troubleshooting to resolve issues and escalate when needed.
About this role
IT Call centre support
Thanks for your time.
Kind Regards,
Sudhakaran M
Technical Recruiter
KRG Technologies Inc
Phone: 661 367 8000 Ext - 221 | Email: sudhakaran at krgtech.com
• Minimum 6 months to a year of IT call center experience
• Active Directory experience
• Password reset experience
• Ticketing System experience
• Windows/Outlook troubleshooting experience
• Remote Access experience
• Network connection troubleshooting experience
• Ability to actively seek a resolution for issue without assistance/think outside the box to aid in closing ticket in timely manner
• Escalation experience
• Professional attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.