Posted 2 days ago

IT Cloud Operations Engineering Specialist

DubaiRemote

AI Summary

Maintains and enhances globally distributed cloud infrastructure for a SaaS platform, focusing on reliable operations, automation, security, performance, scalability, and cost efficiency while using AI-powered observability and analytics.

About this role

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Cloud Operations Engineering Specialist who will support and improve high-transaction, globally distributed cloud infrastructure used to deliver Geotab's SaaS solution. This role will focus on reliable infrastructure operations, automation, security, performance, scalability, and cost efficiency, while using AI-enabled tools to strengthen monitoring and decision-making. If you love technology and are keen to join an industry leader, we would love to hear from you!

What you'll do:

As an IT Cloud Operations Engineering Specialist, your key area of responsibility will be maintaining and enhancing cloud infrastructure through server operations, resource lifecycle management, automation, observability, security, and cost optimization. You will deploy patches and upgrades, provision and scale systems, monitor data flows, investigate operational discrepancies, and participate in an on-call rotation supporting our cloud infrastructure 24/7. You will also develop dashboards, reports, procedures, and automated workflows that improve operational efficiency and service resilience.

You will work closely with Technical Services, Technical Operations, cloud infrastructure, database, security, customer support, and other internal teams. You will collaborate across the organization to resolve incidents, identify root causes, improve processes, and research and recommend AI-driven solutions for monitoring, analysis, automation, governance, and decision-making.

To be successful in this role, you will be a highly organized, analytical, and collaborative self-starter with strong written and verbal communication skills. You will be comfortable working in a flat organization, managing multiple priorities, making well-judged decisions, and engaging with people at all levels. In addition, you will bring strong cloud operations, systems administration, networking, scripting, database, configuration management, security, and automation skills, along with the ability to use AI tools to accelerate troubleshooting, documentation, and operational improvements.

How you'll make an impact:

Deploy scheduled and emergency patches and upgrades while minimizing service disruption.
Provision, maintain, configure, and scale cloud servers and systems for performance, scalability, and resilience.
Monitor high-availability environments, data flows, and operational health using AI-powered observability and predictive analytics.
Participate in the 24/7 on-call rotation, respond to outages using standard procedures, and implement corrective actions based on root-cause analysis.
Automate repetitive operational tasks and maintain dashboards, reports, procedures, server inventory, and governance controls.
Monitor cloud costs and identify optimization opportunities using AI-driven analytics, predictive thresholds, and FinOps practices.

What you'll bring to this role:

A bachelor's degree in Computer Science, Information Technology, or a related field, with 3-5 years of experience in IT or cloud operations.
Knowledge of cloud technologies, server and infrastructure management, IP networking, network security, firewalls, and load balancing in cloud environments.
Experience maintaining applications in Linux and Windows environments and working with cloud-based IaaS, PaaS, and/or SaaS, preferably Google Cloud or AWS.
Experience with scripting and automation using Bash, PowerShell, Python, Terraform, Ansible, Chef, or similar tools.
Experience with database administration, query analysis, and performance tuning across technologies such as MS SQL, MySQL, PostgreSQL, and BigQuery.
Experience with continuous integration, log collection and analysis, GitHub or GitLab, AIOps, AI/ML platforms, generative AI tools, and AI-driven security or cost optimization.
Strong analytical, problem-solving, communication, interpersonal, teamwork, organization, and multitasking skills; cloud or IT certifications such as GCP or AWS certifications are preferred.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.

Skills

AI-driven SecurityAIOpsAnsibleAWSBashBigQueryChefCI/CDCloud Cost OptimizationConfiguration ManagementDatabase AdministrationFinOpsFirewallsGCPGenerative AI ToolsGitHubGitLabIAASIP NetworkingLinuxLoad BalancingLog Collection And AnalysisMS SQLMySQLNetwork SecurityPaaSPerformance TuningPostgreSQLPowerShellPredictive AnalyticsPythonQuery AnalysisSaaSTerraformWindows

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