Posted 3 months ago
IT Field Support Technician Level I I
AI Summary
Provides on-site technical support for computers, peripherals, iPads, Chromebooks, and audio-visual equipment, escalating requests as needed.
About this role
IT Field Support Technician Level I I
Satincorp (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
We guarantee you the best rate for your skills and performance.
Position:ITFieldSupportTechnicianLevelII
Location:Charleston SC
Duration: 36 Month
REPORTSTO:DirectorofCustomerSupportInformationTechnology
JOBGOAL: Toprovideon-sitetechnicalsupportforcomputersandperipheralequipment
PERFORMANCERESPONSIBILITIES:
- Travelbetweenvariousschoolstoprovideon-sitetechnicalsupportforcomputersperipheralequipment,Ipads,Chromebooksaswellasaudiovisualequipment.
- Escalateservicerequestasneeded
- HavegeneralITknowledge
- UseMicrosoftWordandExcel
- Supportlevel1tasksforNetworkOperationsteamrelatedto switches,seversandroutersdirectedbyNetworkNetworkOperationsStaff
- Performsotherrelateddutiesasassignedbymanagerand/orassistantmanager
JOBQUALIFICATIONS:
EDUCATION: HighSchoolDiploma/GED
EXPERIENCE: HandsonITsupportexperience3-5years
- A+Certificationpreferred
- Net+Certifications
EMPLOYMENTTERMS: SchoolTerm
Additional Information
Syed Mohammad Asif
408 775 7468
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.