Posted 3 months ago
IT HR Support / with French
PortoOn-site
AI Summary
Provides Level 1 and Level 2 IT HR support via Teams, Outlook, and hotline, handling incidents, following procedures, and ensuring KPI measurement and reporting.
About this role
IT HR Support / with French
The team is responsible for lv1, lv2 support
The support is handle via several communication tool as Teams, Outlook and in some cases Hotline.
The support teams is all based in Porto. (Hybrid working model in Porto)
The Collaborator need to follow all the procedure to guaranty that the KPI are measured. And the extraction and presentation are the responsibility of the support team.
Qualifications
- Fluent in French
- English B2
- Having HR procedure knowledge is a Plus - as Recruitment, Talent Management
- Having QA and Data Quality knowledge are a plus
- Administrative mindset
- Good communication skills, due to support core activity
Skills
Data QualityEnglish (B2)French B2HotlineHR ProceduresOutlookQARecruitmentTalent ManagementTeams
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.