Open since Nov 2024
IT Intern
AI Summary
Supports the IT team of a construction company by readying office workstations and meeting rooms, handling help desk tickets, setting up devices for new staff, providing remote support, and auditing IT assets.
About this role
Overview
Work and train with the industry's finest professionals! FlatironDragados' Intern Program provides challenging and rewarding work opportunities for students. This intern will work with the IT team.
What you will be doing
- Workstation Readiness: Ensure all office desks and conference rooms are "meeting-ready," including checking monitors, docking stations, and AV equipment.
- Help Desk: Monitor the incoming ticket queue and process trouble tickets.
- Mobile & Desktop Setup: Perform "white-glove" setups for new office staff, including configuring email and help with logons.
- Remote Support: Provide phone and screen-share assistance to offsite staff, guiding them through home-office connectivity or software errors.
- Asset Auditing: Maintain an organized IT storage area and perform regular audits of peripherals (keyboards, mice, adapters) to ensure the office is well-stocked.
What we are looking for
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- IT interns/co-ops are required to be currently enrolled in Information Technology or a similar program at an accredited college or university.
Why work for us
Some of the benefits you may be eligible for as an employee are:
- Comprehensive compensation package and paid time off program
- Industry leading 401(k)/RRSP
- Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
- Wellness benefits & Employee Assistance Program
- Tuition Reimbursement Program
We are an EEO/ADA/Veterans employer.
Salary Min
USD $25.00/Hr.Salary Max
USD $29.00/Hr.Skills
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