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Open since Jul 2026

IT InternSmart Technology Solutions · Cairo

IT Intern

CairoHybridFull-time

AI Summary

Supports the IT team with daily operational tasks, troubleshooting user issues, documenting IT processes, and contributing to projects while learning best practices in IT support and data management.

About this role

  • Assist the IT team with day-to-day operational tasks and projects.
  • Support troubleshooting and resolution of technical issues for users.
  • Contribute to the documentation of IT processes and procedures.
  • Participate in IT projects as assigned, providing support as needed.
  • Learn and apply best practices related to IT support and data management.
  • Engage with team members to gain practical knowledge in various areas of IT.

Requirements

  • Bachelor’s degree in Computer Science or a related field
  • IT or Computer Science student or fresh graduate
  • Strong foundation in hardware, Windows, and networking basics
  • Background in cloud infrastructure fundamentals (Microsoft Azure, AWS, or OCI)
  • Understanding of infrastructure basics (servers, storage, and networking)
  • Good IT troubleshooting skills and proficiency in Microsoft Office
  • Good command of English (reading, writing, and communication)
  • Familiar with and responsive to modern technologies, including AI tools
  • Fast learner with strong communication skills

Benefits

    • A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.
    • Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.
    • Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.
    • A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work.
    • Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.

Skills

AI ToolsAWSHardwareMicrosoft AzureMicrosoft OfficeNetworkingOCIServersStorageWindows

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