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Posted 4 days ago

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IT Manager - Fairmont Agra

AgraOn-siteFull-time

AI Summary

IT Manager at Fairmont Agra (Accorhotel) oversees day-to-day IT operations, supports guest-facing IT issues, performs system health checks and capacity planning, manages changes with minimal service disruption, liaises with vendors and users, and maintains equipment and software inventory.

About this role

IT Manager - Fairmont Agra

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

WHAT YOU WILL BE DOING:

  • Responsible for the supervision and handling of day-to-day IT operations.
  • Ensures that timely IT support is rendered to all departments, especially in areas with guest contacts.
  • Provide In-house guest IT related matter troubleshooting
  • Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
  • Manage system changes with appropriate support staff to ensure uninterrupted services
  • Liaise with vendors and work with users at all levels
  • Maintain inventory of all equipment, software and software licenses

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

  • Strong process orientation;
  • Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
  • Diploma in Information Technology
  • Minimum 10 years of progressive luxury hotel experience with at least 2-3 year in a similar capacity.
  • Strong Operational/Technical Knowledge.
  • Successful pre-opening experience will be a distinct advantage

Additional Information

WHAT IS IN IT FOR YOU:

  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

Skills

Capacity PlanningChange ManagementInventory ManagementIT OperationsIT SupportLuxury Hotel OperationsSystem Health ChecksVendor Management

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