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Posted 3 months ago

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IT Service Desk lead

DurhamOn-siteFull-time

AI Summary

Leads the IT Service Desk team, managing help desk operations, analyzing and resolving automated system issues, and coordinating team capacity and success.

About this role

IT Service Desk lead

This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Solid knowledge and experience with browser based applications.
Experience researching, analyzing and interpreting automated system problems.
Very good oral and written communication skills to effectively deal with all levels of the organization.
Solid experience leading a team.
Experience analyzing and projecting the needs of a team to ensure success.
Experience implementing and managing a help desk operation.

Additional Information

Thanks and regards,
Mandeep Singh

408-766-0000 Ext 435


Skills

Automated System AnalysisBrowser-based ApplicationsHelp Desk OperationIT Service Management

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