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Posted 6 days ago

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IT Support Senior Staff

JakartaOn-siteContract

AI Summary

Senior IT Support staff responsible for maintaining office network and internet connectivity, troubleshooting hardware/software issues, setting up PCs and laptops, and managing IT peripheral handovers during onboarding and offboarding.

About this role

IT Support Senior Staff

  • Help and make sure company's IT operations are running smoothly.
  • Support and maintain office network and internet connection to provider.
  • Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
  • Create daily reports related to the connectivity & resources monitoring in the placement Office.
  • Setup PCs and Laptops, and help research which items for the company to procure.
  • Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.

Qualifications

  • Bachelor Degree majoring in Computer and Network Engineering (or related fields).
  • Experience as IT Support min. 1 year.
  • Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
  • Good knowledge in network, hardware, software and printer troubleshooting.
  • Have a good problem solving skills.
  • Have a good communication skills.
  • Fresh graduate are welcome to apply.

Skills

Connectivity MonitoringHardware TroubleshootingIT Peripheral ManagementLaptop SetupLinuxMac OSNetwork TroubleshootingOffice ApplicationsPC SetupPrinter TroubleshootingProcurement ResearchResource MonitoringSoftware TroubleshootingWindows OS

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