Posted 4 months ago
IT Support Services Assistant
AI Summary
Provides telephone, email, and walk-in IT support for students, faculty, and staff, handling tickets, device/OS issues, and classroom/office technology setup and upkeep.
About this role
We value our students! If you see an open position that is right for you, we encourage you to apply!
- This position is for the academic year, not to include summer.
- ITSupport Services Assistant provides telephone, email, and walk-inITsupport assistance forstudents, faculty, and staff of the Chatham University community. TheITSupport Services Assistant helps in the various areas ofITsupport including Microsoft products, printing and device support, Windows OS, Mac OSX, iPhone, Android, and other software and hardware issues.Students create and manage tickets using Chatham’sITS ticketing system, Teamdynamix(TDX).
- Other duties include classroom/office technology checks including inventory, general upkeep/cleaning, and A/V equipment set up and tear down.
All current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally, students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.
Student jobs do not automatically roll over to the next academic year or summer.
Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.
Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.