IT Support Specialist
AI Summary
Provides first-level help desk support, installs and configures hardware and software, troubleshoots computer problems, performs daily data backups, and manages IT inventory and procurement.
About this role
Overview
To provide first level of help desk support to the issues reported by the business users.
Responsibilities
Technical Support
- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.
Data Backup
- Takes daily backup for all systems to ensure business continuity.
Inventory Management
- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.- Procures the needed IT equipments in line with the organization procurement policy.
Transmed Purpose
- Acts as a role model by living Transmed Purpose on daily basis.
Qualifications
Academic Education & Professional Certifications
- Bachelor Degree in Information Technology or similar field
Operational & Managerial Experience
- 0 - 1 years of experience in IT Support role
Skills
Explore related jobs
More jobs at Transmed
Similar Data Backup jobs
Jobs in Dubai
UX/UI Product DesignerGreenstone Equity Partners · Dubai, Dubai
Legal Counsel UAEFasset · Dubai, United Arab Emirates
Middle Python BE EngineerSuntech Innovation · UAE, Dubai- Engagement Manager, Strategy Consulting, TMTFTI Consulting LLP · Dubai, United Arab Emirates
- Key Account Executive - Ice CreamUnilever Manufacturera, S. de R.L. de C.V. · Dubai, United Arab Emirates
- Trainer - Contact Center ( Bilingual - English and Arabic Speaker )Concentrix Services Mexico, S.A. de C.V. · ARE Dubai - Property# BCB2 515, Dubai CommerCity
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.