IT Support Technician

About the Position

about the position…

The information technology support technician at Power Design is a computer whiz that serves as the point of contact for all IT-related incidents and service requests. The role of the IT support tech is to provide top-notch customer service and innovative solutions to all employees.

position details/responsibilities…

• Identify, diagnose and resolve technical issues through hands-on support and training.

• Manage multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment.

• Assist other departments with the setup of new workstations.

• Organize asset requests, applications, security and other IT projects.

here’s what we’re looking for…

• Highly motivated tech gurus with the skills and ability to manage constantly changing priorities.

• Bachelor’s degree in computer science or related field.

• Extremely organized individuals with 1-2 years relevant experience who are savvy in Microsoft Office troubleshooting and configuration.

• Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.

some of our benefits…

Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You’ll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles! We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available!