IT System Admin

Mapjects is a leading centralized logistics operations portal platform. The platform servers franchises with ERP components that suite the franchise business needs. Mapjects Clearview platform provide one-click distribution, logistics and analysis products to enrich and visualize big data sets from warehousing, fulfillment, fraud detection, payment technology and b2b eCommerce.

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• Green Card and US citizens only

• Compensation is very competitive, and commensurate with experience, loc Raliegh
• Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)

• IT related issues both hardware and software (systems Administrator)
• Troubleshoot/upgrade existing operational environment consisting of workstations running Windows Win 7, XP associated servers running Windows 2003/2008, Active Directory, Exchange and Enterprise Messaging software
• Support of peripheral devices include PDA’s, Blackberry hand held devices and printers
• Work with Network Operations Center to troubleshoot complex LAN/WAN issues
• Work as a member of a large team and use established standard operating procedures in the conduct of daily duties
• Coordinate with senior technical personnel to ensure problem resolution and user satisfaction
• Install or monitor enterprise installations of new software releases and system upgrades
• May evaluate and install patches, and resolve software related problems
• Maintain data files and monitor system configuration to ensure data integrity
• Utilize software such as Remedy Action Request System (ARS) to track all service and trouble tickets involving support to end-users
• Responsible for all LAN and Desktop related hardware and may be required to conduct physical inventories
• Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions

## Qualifications

• Knowledge and skills:
• Intermediate knowledge of backup software and hardware
• Intermediate knowledge of the latest Network Operating Systems and hardware
• Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software

## Additional Information

please email word copy of resume to

ensure it has your contact information, and phone number to reach you.

or