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Posted 4 months ago

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Italian Customer Support for Dyson | Relocate to Greece

AthensRemoteFull-time

AI Summary

Italian-speaking Customer Care & Technical Support Specialist handling inbound calls for Dyson customers in the UK and Ireland, providing product guidance, sales support, aftersales help, and basic troubleshooting.

About this role

Ready to swap routine for Mediterranean living?

We are hiring Italian-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting ** Dyson **, one of the world’s most innovative and premium technology brands.

This is your opportunity to build an international career while living in Greece — a country known for its quality of life, sunny climate, vibrant culture, and relaxed lifestyle. Relocation support is included.

About the Project

Dyson is a globally recognized premium technology company designing and manufacturing innovative household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for cutting-edge engineering and high-quality customer experience.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and light technical troubleshooting.

You will assist customers with:

  • Product inquiries
  • Sales-related questions
  • Aftersales support
  • Delivery-related issues
  • Basic technical troubleshooting

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and complex cases will be escalated to the client when necessary.

Your Responsibilities

  • Handle inbound calls from Italian-speaking customers
  • Provide product guidance and troubleshooting support
  • Assist with orders, warranties, repairs, and replacements
  • Deliver a premium customer experience
  • Navigate multiple systems and applications efficiently
  • Collaborate with an international team

Requirements

  • Italian at C1+ level
  • Good English skills
  • Previous experience in a customer service role
  • Advanced PC skills (comfortable navigating multiple tabs and systems)
  • Affinity for technology and technical products
  • Strong communication and problem-solving skills

Benefits

  • Relocation package to Greece
  • hotel accommodation for eligible start dates
  • Support with finding permanent housing
  • Competitive salary (14 Salaries/year)
  • Clear KPIs and career progression opportunities
  • International work environment with a large multilingual team

Why Greece?

Living in Greece means enjoying over 300 days of sunshine per year, a lower cost of living compared to many other European countries, and access to beautiful beaches, islands, and historic cities.

You will experience:

  • A relaxed Mediterranean lifestyle
  • World-renowned cuisine
  • A strong international and expat community
  • Outdoor living almost year-round
  • Easy access to travel within Europe

This is more than a job opportunity. It is a lifestyle change combined with career growth in an international environment.

If you are ready to grow professionally while living in Greece, apply now and start your next chapter.

Skills

Browser-based Virtual DesktopC1 ItalianCall Handling SoftwareCustomer Service SystemsMultitasking ToolsOrder ManagementTroubleshootingWarranty Processing

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