Posted 3 months ago
ITIL Service Desk Manager_VOICE_ITSM_W2
Cambridge, MA, United StatesRemoteContract
AI Summary
ITIL Service Desk Manager overseeing service desk operations, handling ITSM processes, Cisco VOIP support, customer service, and change management.
About this role
ITIL Service Desk Manager_VOICE_ITSM_W2
We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.
We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA.
Qualifications
ITIL
ITSM
Cisco
VOIP
Customer Service
Change management
Additional Information
In person interview is acceptable for this position.
Skills
Change ManagementCisco VoIPITILITSM
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.