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Posted 109 months ago

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Job | Inbound Technical Support Voice Process for an international BPO- /US Shift

KolkataOn-siteFull-time

AI Summary

Handles inbound technical support calls for US/UK customers, diagnosing printer, router, and antivirus issues and selling relevant support plans and software.

About this role

Job | Inbound Technical Support Voice Process for an international BPO- /US Shift

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Greetings From AdeebaE Services Pvt Ltd!!

Hurry UP!!!! We Have Huge Opening for US Inbound Tech Support!!!!

Taking inboundcalls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

·Must Have Experience in Outbound Tech Support for more than 6 months-1 year

·Must know how to close their own calls.

·Must have good convincing and sales skills.

·Salary:Rs.15,000-22,000/month(fixed)+Huge Incentives

·Shift : US Shift

·Working Days: 6 days(Fixed Sunday Off)

Benefits and facilities:

·Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

·24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

·Spot Incentives

·No Extension of Shift Timings

·Medical benefits

Contact Ayesha (HR) 9051449800

Additional Information

need good communication skill

flexible for night shift

Skills

Antivirus SupportCall ClosingConvincing SkillsInbound Technical SupportOutbound Technical SupportPrinter SupportRouter SupportSales

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