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Junior Customer Complaints Specialist

Greater Poland, PLRemoteFull-time

AI Summary

Junior specialist handling customer complaints and quality control under close supervision, recording claims, analyzing inconsistencies, and recommending procedure changes.

About this role

Ecowater EMEA Sp.Z.O.O

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Under close supervision, conducts internal quality controls to ensure established quality procedures and norms are followed. Conducts routine quality analysis and tests/inspections of a quality control program, where duties and tasks are standardized. Monitors and records inconsistencies with quality procedures and norms. Prepares standard quality analyses and recommends necessary quality procedure changes. Records and analyzes customer claims. Learning role with 1 to 2 years of experience.

Under close supervision, conducts internal quality controls to ensure established quality procedures and norms are followed. Conducts routine quality analysis and tests/inspections of a quality control program, where duties and tasks are standardized. Monitors and records inconsistencies with quality procedures and norms. Prepares standard quality analyses and recommends necessary quality procedure changes. Records and analyzes customer claims. Learning role with 1 to 2 years of experience.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Skills

Customer ClaimsData RecordingInternal Quality AuditsQuality AnalysisQuality ControlQuality ProceduresStandard Analyses

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