Junior Sales Development Representative

We are looking for a Junior Sales Development Representative to open doors for Famly. Doing heaps of stuff but mainly picking up the phone, standing out in crowded inboxes, and starting the conversations.

About the role

You'll be the first point of contact for childcare settings. Your job is to spark genuine conversations with nursery owners and managers. The main way of working is through cold calls, thoughtful emails, and whatever creative ideas you dream up. Your main job is to book meetings for our Account Executives.

You won't be reading from a tired script; we'll help you find your own voice, because that's what actually works.

This is a brilliant first step into tech sales. You don't need a sales background, you need the appetite to learn, the resilience to hear no 1000 times and dial again.

What you'll be doing:

• Cold calling nursery owners and managers. Starting warm, human conversations, not reciting pitches

• Writing outreach that stands out: no AI slop, no cookie cutter stuff

• Booking qualified meetings for our Account Executives and setting them up to win

• Researching prospects so every touch feels personal and relevant, not spray-and-pray

• Working smart with our sales tools and data to prioritise the right settings at the right time

• Testing, learning, and sharing what works. We need people who help shape our outbound playbook, not just follow it

Requirements

You'll thrive in this role if you:

• Are excited to pick up the phone and to start calling doesn't scare you, it energises you to see improvements call after call

• Find your own voice rather than hiding behind a script, you sound like you, and people warm to it

• Get creative when the obvious route doesn't work

• Work smart: you prioritise, use your tools well, and know that 50 thoughtful touches beat 200 lazy ones

• Communicate effectively in English

And it'd be even better if:

• You've worked in any role where you talked to people all day.

• You know your way around a CRM or sales engagement tools or AI tools

• You have a connection to the early years or education world

The interview process looks like:

1. A short intro call Ellie, the team’s People Partner

2. A conversation with me (Bo), the Inside Sales Manager

3. A practical task — a mock cold call, so you can show us your voice in action (don't worry, we'll prep you)

4. A final chat

If you've read this far and like what you've seen:

Please send us an application that feels like you. Even if your cover letter is short + sweet, it beats a long impersonal AI cover letter any day.

About Famly

We're on a mission to stop admin work from stealing the joy of working with young children. We do that with our platform, the world's first proactive assistant for educators and staff that handles admin for them so they can get back to what they love, bringing joy and meaning that got them into working with children in the first place.

How we work

Famly prides itself on a few principles; we choose simplicity, we believe friendliness is a superpower, we set the pace, and we want everyone to be surrounded by talent.

It all adds up to a culture that refuses to make employees choose between a place that is ambitious and sets the pace for what good looks like — and one that is a nice place to work. We think you can be ambitious and kind, and when you get to meet our team, we hope you'll agree.

What we expect of you is that you make others shine, that you believe in being better than yesterday, and you are not afraid to just 'get it done'. Finally, we want you to value 'sitting in the tiny chair' — which means you look at your work through the impact it has on our customers: the people sitting in tiny chairs in childcare settings all over the world.

What's in it for you?

• Competitive pension, private health insurance, and paid maternity/paternity leave.

• A clear career framework and coaching to make sure you're growing, a $1000 personal development budget and a 'We'll buy you any book you want' policy.

• We guarantee we'll create the time, space and leadership (as well as the budget) to make sure you grow and develop.

• We want to set the pace, and don't cut corners when it comes to investing in tooling and technology that you need to be at the frontier of tech.

• We're all about hiring clever people who are good humans too. It means Famly is full of top thinkers and generous teammates waiting to help you shine.

• We like to give a lot of ownership both in terms of responsibility and freedom to try new, challenging tasks.

• Top-notch work equipment (including noise cancelling headphones for those focus periods!).

• We believe collaboration happens best in person, so we have the default of four days a week in office — but with plenty of flexibility for when life happens outside the office too.

We're looking to fill the position as soon as possible, so get your application in today by sending us:

• Your CV

• A cover letter or short video where you tell us what you can bring to the role, and what speaks to you about Famly.

Looking forward to hearing from you!

Famly is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at Famly not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.