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KAM – Trade - Metro Distribution Centre

MardanRemoteFull-time

AI Summary

Key Account Manager for Trade at METRO's Metro Distribution Centre in Mardan, responsible for activating new buying customers, achieving sales and margin KPIs, expanding customer portfolios, and driving incremental sales across Dry Food departments while maintaining customer files and conducting pre- and post-visit analysis.

About this role

KAM – Trade - Metro Distribution Centre

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

  • Increase the number of new buying customers through activation.
  • Ensure the implementation of all SOPs.
  • Achieve sales targets as per the given targets.
  • Achieve the margin KPI by creating profitable customer baskets.
  • Increase the customer portfolio size by adding new customers.
  • Achieve the required average sales turnover per customer.
  • Drive incremental sales by adding articles to customer baskets across the Dry Food departments, e.g., D&T and S&C, as these departments carry good margins.
  • Represent a positive image to customers through an in-depth understanding of the business, METRO selling skills, and excellent customer service.
  • Enhance market and competitor knowledge consistently so that METRO can adapt its strategy accordingly.
  • Maintain customer files and conduct customer analysis before each visit.
  • Pre-plan customer visits by analyzing sales and buying trends before the visit; conduct gap analysis against the set objectives and outcomes after the visit.
  • Define objectives and action plans for each customer.

Qualifications

Graduation

Skills

Action PlanningBuying Trends AnalysisCustomer AnalysisCustomer File ManagementCustomer Portfolio ManagementDry Food DepartmentsD&TGap AnalysisMargin KPISales AnalysisSales Target ManagementS&CSOP Implementation

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