Posted 8 months ago
Key Account Manager
AI Summary
Manages key client accounts as the primary point of contact, develops relationships to expand accounts, negotiates rates and carrier terms, and ensures accurate billing and reporting for transportation clients.
About this role
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients.
What your day-to-day will look like:
- Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
- Expand current customer accounts through ongoing relationship development
- Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
- Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
- Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
- Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
- Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations
At a minimum, you’ll need:
- Bachelor’s degree or equivalent related work or military experience
- 1 year of professional experience
It’d be great if you also have:
- 5 years of experience in a transportation sales environment
- Excellent verbal and written communication skills
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Skills
Explore related jobs
More jobs at RXO CORPORATE SOLUTIONS, LLC
Similar Billing jobs
Jobs in Ann Arbor
- RPhysical TherapistReliant Rehabilitation · Ann Arbor, MI
- ROccupational TherapistReliant Rehabilitation · Ann Arbor, MI
- ROccupational Therapy AssistantReliant Rehabilitation · Ann Arbor, MI
- RSpeech Language PathologistReliant Rehabilitation · Ann Arbor, MI
- RDirector of RehabilitationReliant Rehabilitation · Ann Arbor, MI
- DAssistant Manager(01109) - 2282 S. Main Street Ann Arbor, MIDomino's · Ann Arbor, MI
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.