Posted 1 month ago
Key Account Manager - Manager - Govt.offline, Guwahati
GuwahatiOn-site
AI Summary
A Key Account Manager at Paytm Payments Services acquires and manages merchant relationships, negotiates commercial terms, pitches payment solutions to senior stakeholders, and drives business development across merchant segments.
About this role
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Key Responsibilities
Merchant Acquisition and Account Management:
1. Achieve merchant acquisition goals and targets
2. Develop a strong understanding of prospective merchants' business environments and create tailored pitches.
3. Pitch Paytm solutions along with the overall business proposition to the key stakeholders. This would need one to be comfortable with having multiple discussions with CXO’s/ Senior Management on the merchant’s side.
4. Be responsible for growth and development initiatives across all merchant segments.
5. Have a strong product/ solutioning orientation and ability to work with internal products and other teams to accomplish this objective.
6. Negotiate commercial terms with merchants, leveraging strong numerical and negotiation skill
7. Plan annual and monthly business development pipelines and go-lives.
8. Pre Sales and Post Sale Handling, training
9. Acting as the main point of contact between merchant/ client and internal team
Ideal Candidate
1. Minimum 7 years of overall experience, 3-4 years of relevant payments and industry experience.
2. Possess strong verbal and written communication, influencing, and negotiation skills, with the ability to close complex enterprise negotiations.
3. Demonstrate strength in relationship management, with experience dealing with CXOs of strategic partners and merchants.
4. MBA from a recognized institution with a strong academic record.
5. Have a passion for Business development and Sales
6. Solution-oriented mindset, with the ability to work seamlessly with Product and Tech teams.
Skills
Account ManagementBusiness DevelopmentCommercial Terms NegotiationCxO-level Relationship ManagementMerchant AcquisitionNegotiationPost-sales SupportPre-salesProduct KnowledgeSales Pipeline ManagementSolutioningStakeholder Management
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Market data for this role
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- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.