Key Account Manager - Netherlands

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

We are looking for an experienced of Key Account Manager to support the growth and development of our key accounts portfolio in the Netherlands.

Reporting directly to the Country Manager NL, your main mission will be to maximize commercial opportunities within our existing client base while identifying new strategic distribution partners. You will play a key role in implementing our commercial strategy and will work closely with the Country Manager to ensure sustainable growth in the Dutch market.

This position is based in Amsterdan, Netherlands, with an initial training period at our company headquarters in London. Role paying €65,000 to €70,000 plus benefits.

Regular travel within Netherlands is required, as well as occasional trips to London for internal meetings and trade shows.

You'll be;

• Fully owning the assigned key accounts and territories and acting as the main point of contact for all commercial, contractual, and operational matters.

• Designing and implementing a tailored annual strategy for each account, aligned with the national business objectives.

• Active commercial follow-up: responding to incoming inquiries, manage commercial opportunities proactively, and handle client requests efficiently.

• Identifying and activating growth levers, monitor account performance, and continuously adapt commercial actions.

• Working closely with marketing, logistics, finance (especially credit control), and customer service teams to ensure smooth and effective account management.

• Conducting store visits, lead product range reviews, attend trade shows and follow up on leads generated during events.

• Analysing industry trends to anticipate client needs and suggest relevant product assortments.

• Operational reliability: tracking orders carefully, verify customer data, handle account-related administrative tasks, and provide regular reporting to management.

• Assisting the European Sales Manager and Country Manager with broader business development initiatives when needed.

You'll have;

• Fluency in both Dutch and English written and spoken.

• Previous experience managing and developing wholesale accounts as a Key Account Manager.

• Track record of growing accounts/a territory in a commercial/strategic way.

• A personable and positive approach, accustomed to maximizing sales through professional relationships, whilst understanding business limitations.

• Commercially minded and customer focused, with the confidence to make decisions and build strong relationships with key retail partners.

• Collaborative and clear communicator, able to work across teams, manage competing priorities and challenge assumptions constructively.

• Adaptable and curious, with a passion for learning, fresh thinking and bringing the Jellycat tone to everything you do.