Key Account Manager UK

Key Responsibilities

• Use insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
• Achieve quarterly and yearly territory sales targets.
• Manage a defined geography of accounts to grow the business; onboard new high potential accounts.
• Plan and execute a Territory plan, based on understanding the potential in each account in the defined geography.
• Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
• Utilize data/analytics to help customer’s drive decision making
• Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services
• Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the business needs to clearly articulate fit with Align product, digital platform, and solution capabilities
• Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
• Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency
• Work with Territory managers to support large accounts

Skills, Knowledge & Expertise

• Bachelor’s degree and/or equivalent experience required
• Minimum of 6 years outside business-to-business (B2B) sales experience. Industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant B2B experience preferred
• Proven track record of achieving sales goals
• Valid driver’s license
• Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
• Comfort with having clinical discussions regarding both Invisalign and iTero products
• Proficiency with Microsoft Office applications. Experience with a CRM system, Salesforce preferred.