Posted 3 months ago
L1 Production Support - Junior - SQL-1
AI Summary
Junior L1 Production Support for AML's e-commerce platforms, onboarding clients and users, acting as first point of contact, and configuring pricing schedules.
About this role
L1 Production Support - Junior - SQL-1
L1 Production Support - Junior - SQL-1 (SS)
Location: Plano, TX
Duration: 6 Months
Mode of Hire: W2 Contract
Description:
• On-boarding new clients and new / additional users to AML's e-commerce platforms – both internal and external.
• Seeking requisite trading approval to onboard new clients
• Bringing on clients across multiple vendor channels as well as our own proprietary trading GUI plus setting up eFX options clients
• Being the 1st point of contact for users of AML's FX e-commerce platform. Expected to have comprehensive knowledge of platform in order to provide a premium client experience. Problem investigation and resolution
• Extensive liaison with electronic and voice FICC sales teams
• Configuration of pricing schedules for clients
- B.E./B.Tech./MCA from a recognized university
- Hands-on experience in UNIX with knowledge on L1 Support roles & responsibilities
- 1-4 years of IT experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.