Posted 13 days ago
L3 Support Engineer
Quezon CityFull-time
AI Summary
Provides L3 technical support, handles escalations from the IT helpdesk, and supports senior engineers on projects including M365 configuration, Windows Server administration, and networking.
About this role
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
- Take ownership of projects, reporting to your Senior Engineer
- Handle escalations from the IT helpdesk
- Support the Senior Engineer on project work and cover him during leave or absence
- Demonstrate strong M365 configuration and deployment experience
- Bring strong networking and routing skills
- Administer and deploy Windows Server environments
- Ideally, bring some cyber security experience
Join the A-Team and experience the A-Life!
Skills
Cyber SecurityEscalation HandlingIT HelpdeskM365NetworkingProject SupportRoutingWindows Server
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.