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Posted 16 days ago

Language Access AdministratorContactLink Solutions

Language Access Administrator

RemoteRemote

AI Summary

Oversees interpreter productivity, quality and performance for a language access program, maintaining productivity data, writing reports and meeting KPIs. The role combines data analysis with personnel oversight.

About this role

LANGUAGE ACCESS ADMINISTRATOR

The language access oversees implementation of the following tasks:

  • Develop action plans to increase productivity.

  • Outline measures to ensure quality and interpreters performance.

  • Maintain a regularly updated date base of all interpreter’s productivity.

  • Oversee personnel and performance of interpreters.

  • Data analysis and report writing.

  • Comply with KPIs.

Desirable qualifications:

  • Strong English skills.

  • Proficient in Microsoft Office, Power BI.

  • Effective communication and organizational skills.

  • Must be well organized and detail oriented with the ability to adhere to strict project timelines and deadlines.

  • Excellent interpersonal skills.


    Education: System Engineer, Bachellor Degree in English Language, Bachellor Degree in Computer Science.

Skills

Data AnalysisKPI TrackingMicrosoft OfficePerformance ManagementPower BIProductivity ReportingReport Writing

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