Lead Engineer – 1 - Enterprise Solutions Asst Analyst

Overview

• Collaborate with the Global People solution team to manage the queue of incidents and service requests – Execution
• Actively work on the assigned global Change Control Board (CCB) configuration requests (including the development of project plans and timelines)
• Focus on the assigned global IdM and security queue security requests and communicate back to management for proper escalations
• Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes and provide status to stakeholders and senior leadership – Execution.

Responsibilities

• Detailed system configuration experience in large scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred,
• SuccessFactors EC certification required
• RBP Setup and workflow configuration.
• SuccessFactors Incident Analysis
• Experience collaborating with business teams
• Must be highly organized, with strong follow-up and results-oriented with strong verbal and written communication skills
• Effective problem-solving skills, high degree of initiative and creativity with a quality focus and a strong attention to detail
• Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities
• Ability to multi-task and prioritize, anticipate and independently address issues.

Qualifications

• Minimum of a bachelor's degree, preferably in IT.
• 4-7 years of experience in SAP SuccessFactors Employee Central implementations and support