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Window Nation

Posted 1 month ago

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Lead Generation Representative

Fulton, MDOn-site

AI Summary

Lead Generation Representative calling potential customers, qualifying leads, and setting in-home sales appointments in a team-driven, fast-paced environment.

About this role

Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD, starting at $18.75 per hour with monthly bonus opportunities and pay growth after 12 months!
At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it!
We're urgently hiring in our Lead Generation / Call Center in Fulton, MD (Howard County) for April start dates. Candidates in the surrounding areas, including Columbia, Baltimore, Annapolis, Silver Spring, Laurel, Crofton/Odenton and College Park, are encouraged to apply.

What You'll Do:

  • Call potential customers over the phone—be professional, convincing and confident
  • Qualify leads and set in-home sales appointments
  • Hit goals in a dynamic, team-driven environment

    • What You Need (Minimum Requirements):

  • High School Diploma, GED, or equivalent
  • At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, telemarketing, etc.

    • What We’re Looking For (Preferred Skills & Experience):

  • Clear and professional communication skills
  • A strong work ethic and reliability—you show up and give it your all!
  • Drive to meet and exceed lead quotas
  • Comfort working in a fast-paced, dynamic, team-centric office environment
  • Friendly and engaging personality—you enjoy talking with people and making connections
  • Willingness to learn
  • Comfortable navigating multiple computer systems while speaking with customers
  • Able to quickly learn and adapt to new software and tools (CRM systems, data entry, web browsers, etc.)

    • Work Schedule Availability:

    This role follows a set weekly schedule once the training period is complete. We're looking for candidates who can reliably work 4 weekday evening shifts + 1 weekend shift each week.

    One (1) weekend shift:

  • Weekend shift hours on Saturday and Sunday vary.

  • Specific schedules will be shared in advance.

    • Schedules will be first come first serve upon offers for this role. Available schedules are:
    Sundays and Wednesday off and working 12p-9p Monday, Tuesday, Thursday and Friday, Saturdays 11a-8p
    Mondays and Saturdays off and working9a-6p Sunday and 12p-9p Tuesday-Friday
    Mondays and Saturdays off and working 10a-7p Sundays and 12p-9p Tuesday-Friday
    Sundays and Fridays off and working 9a-6p Monday-Thursday and 11a-8p on Saturdays
    Standard Call Center Operating Hours:
    Monday–Friday, 8:00 AM – 11:00 PM
    Saturday, 8:30 AM – 8:00 PM
    Sunday, 9:00 AM – 7:00 PM

    Paid Training Schedule (First 2 Weeks):

    To set you up for success, all new Lead Generation Representatives must attend and complete a mandatory two‑week PAID training program before starting their regular working schedule.

    Upcoming Start Dates 8/31

    Training class hours are 8:00-5:00 PM, Monday-Friday* first 2 weeks

    *These hours apply only during your first two weeks. After training is complete, you'll transition into your standard work schedule based on call center operating hours.

    Why Window Nation?

  • Growth Opportunities – We promote from within!
  • Paid Training – Get equipped for success from Day One
  • Supportive Team Culture – Work hard and win together
  • No experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeed
    • Ready to launch your career? Apply today!

    Skills

    Call Center SoftwareCRM SystemsData EntryTelephone SystemsWeb Browsers

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