Lead Hand (night schedule)

Core Duties:

1. Health & Safety

• Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

• Enforce safe working methods and behaviors within the team.

• Conduct safety audits and warehouse checks.

• Make sure everyone meets safety standards.

• Respond to emergencies asrequired.

• Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

2. Leadership & Team Support

• Motivate and lead sorters; be their point of reference.

• Mentor and support Package Handlers during thesortprocess.

• Coach and mentor warehouse associates, including training new hires.

• Respond quickly to requests for changes and unforeseen events.

• Forwardspecial casesto supervisors or managers.

• Perform related tasks assigned by supervisors.

3. Operations & Workflow Management

• Support the supervision of sorting, scanning, and processing packages (including defective items and returns).

• Setup sorting layout.

• Assistwith sorting packages and envelopes as needed.

• Assign labour and manage workforce deployment asrequired.

• Perform data entry as needed.

4. Shipping & Receiving

• Unload trailers and verify freight against manifests.

• Unloading and loading of pallets.

• Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

5. Warehouse Organization

• Ensure warehouse cleanliness and organization.

• Other duties as assigned