Posted 6 months ago
Lead Maintenance Technician
AI Summary
Leads a small maintenance team, performing hands-on repairs and inspections while guiding technicians and vendors to complete work orders and preventive maintenance across properties in the Greater Lehigh Valley.
About this role
Join Our Vision
At Prospect Property Management and Maintenance LLC, we transform communities one property at a time. We are dedicated to providing high-quality property management and maintenance services throughout the **Greater Lehigh Valley and surrounding Eastern Pennsylvania communities **.
Our mission is to improve the quality of housing in the neighborhoods we serve by maintaining safe, functional, and well-maintained homes for our residents.
As a member of our maintenance leadership team, you’ll play a crucial role in maintaining and improving our properties while managing a small team of technicians. This is a hands-on leadership role where your expertise, organization, and proactive approach directly impact the resident experience and the success of our properties.
Our Work, Our Culture
We are a team that believes in:
- Relentless pursuit of excellence
- Taking full ownership of our work
- Solving problems proactively
- Investing in our communities
We value **grit, integrity, and accountability **, and we are committed to building a team of professionals who take pride in their work and the impact they make.
What You’ll Be Doing Day-to-Day
- Guiding/Training maintenance technicians and vendors to complete work orders, turnovers, and preventive maintenance tasks.
- Conduct **unit inspections **, both pre- and post-move-out, ensuring turnovers are completed on time (~2-week expected turnaround).
- Perform hands-on maintenance including plumbing, electrical, HVAC, carpentry, drywall, painting, doors/windows, and minor property upkeep tasks.
- Manage preventive maintenance schedules and ensure timely completion of routine inspections.
- Track and document all work in **AppFolio and other systems **: attach receipts, update work orders, maintain maintenance logs.
- Communicate professionally with residents, contractors, inspectors, and property management staff.
- Maintain inventory of supplies, order materials as needed, and keep equipment organized.
- Support property improvements and coordinate special projects as assigned.
What Success Looks Like (KPIs)
- 75%+ of unit turnovers completed within expected timeline
- 80%+ of maintenance work orders completed on time
- 90%+ of preventive maintenance inspections completed on schedule
- High resident satisfaction through prompt, professional service
- Efficient, organized management of technicians, vendors, and workflow
Requirements
Who You Are
- Experienced: 2+ years in maintenance or a related field, including hands-on technical skills in plumbing, electrical, HVAC, carpentry, drywall, and painting.
- Leader: Able to supervise and coordinate technicians, vendors, and contractors.
- Organized & Tech-Savvy: Comfortable using CMMS (AppFolio preferred), documenting tasks, and managing schedules.
- Reliable & Proactive: Dependable, detail-oriented, and able to manage multiple priorities independently.
- Professional & Calm: Even-tempered with residents and colleagues, strong communication skills, solutions-oriented.
- Licensed & Equipped: Valid driver’s license, reliable transportation, and personal tools for on-site tasks.
Spanish language skills are a plus but not required.
Requirements
- Valid driver’s license and reliable personal vehicle
- Ability to travel locally between properties in the Allentown area
- Personal tools required to perform maintenance tasks
- Ability to work independently while coordinating with management
- Willingness to work occasional evenings or weekends if urgent issues arise
Benefits
Compensation & Benefits
Salary:
$30-$35/hr
Performance Bonus:
Up to 10% annual bonus based on maintenance performance metrics
This is a full-time W-2 position with benefits offered.
Employees are paid **biweekly **.
Schedule
Typical schedule:
Monday – Friday
8:00 AM – 4:30 PM
Occasional evenings or weekends may be required for urgent maintenance issues or property needs.
Work Environment
- Based out of the Allentown office
- Most properties located within the Allentown area
- Combination of field work, maintenance tasks, and operational coordination
Join Our Team
This role is ideal for someone who enjoys **leading maintenance operations, solving property problems, and maintaining high-quality housing for residents **.
If you take pride in your work, enjoy managing projects and people, and want to make a real impact in the communities we serve, we would love to hear from you.
Apply today and complete the following job fit assessment as part of next steps:
https://TeamArchitects.asmt.io/XGCRG9CFP/MaintenanceSupervisorJob-Assessment
Skills
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