Posted 29 days ago
Lead - Order to Cash
AI Summary
Leads the end-to-end Order to Cash billing workflow, ensuring accurate and timely billing, account reconciliations, and support for month-end close and audits.
About this role
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Job Requirements:
- Works closely with the OTC Senior Manager. Leads the billing workflow and task assignments encompassing the end-to-end Everise billing process.
- Ensure that all relevant data and reports are available in time to release final billings to customers.
- Reviews all billing related reports for accuracy ensuring proper supporting documents and approvals are in place.
- Liaises with various internal and external customers responding promptly to requests.
- Assists in the resolution of billing disputes & discrepancies.
- Maintain all customer account and reconciliation updated.
- Prepare account reconciliations and ad-hoc management reports as requested.
- Assists with month end closing and external/internal annual audits.
- Obtains a thorough understanding of the financial reporting: AR and Revenue, and its impact on the overall GL structure and systems.
- Assists with the implementation of internal controls within the OTC process which should be carried out properly and timely.
- Assists OTC Senior Manager with special projects and process improvements as assigned.
Qualifications:
- Must have knowledge of general accounting procedures specifically those related to OTC (Order to Cash) and Revenue.
- Must be able to work accurately with frequent interruptions and ability to shift priorities when needed.
- Must have ability to discern deliverables with urgency – meeting deadlines.
- Must be self- motivated and adaptable to change.
- Must be organized and pay attention to detail.
- Must use discretion, maintain customer confidentiality. High level of integrity.
- Strong interpersonal and communication skills for interacting with both external and internal stakeholders.
- Strong analytical and problem-solving skills.
- Strong computer and business solutions software skills (exposure in NetSuite is a plus).
- Flexible to work on cyclical shift depending on work requirements and deliverables.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.